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THE FITTING ROOM / FAQ

QUESTIONS?
WE'VE GOT ANSWERS.

Curious about virtual try-on, creating your avatar or bringing The Fitting Room to your brand? You're in the right place.

01

GETTING STARTED

What exactly is The Fitting Room?

The Fitting Room is a physics-based 3D virtual try-on platform that lets you see how clothing looks, drapes and fits across different sizes. Think of it as bringing the fitting room to your screen — without the changing-room queue.

Do I need to create an avatar before trying it?

Nope. You can jump right in with a ready-made avatar and explore the experience without scanning anything.

Want to see how clothes fit your own body? That's where your personalized avatar comes in.

Where can I use The Fitting Room?

You can explore the experience through our demo. As we partner with fashion brands, you'll also be able to use The Fitting Room directly on participating brands' product pages.

Do I need any special equipment?

Just a compatible smartphone if you'd like to create your own avatar. No measuring tapes, special cameras or expensive scanning equipment required.

02

YOUR AVATAR & FIT

How do I create my personalized avatar?

Download The Fitting Room app, position your smartphone around waist height and follow the instructions to complete a 360° body scan. The whole process typically takes about 3–5 minutes.

Can I see how different sizes fit?

Absolutely. That's one of the best parts.

Compare different sizes on your avatar and see how the fabric drapes, where it fits more closely and where it leaves more room. It's about seeing the differences for yourself, not just being told you're a medium.

Does The Fitting Room recommend a size?

Yes. Our recommendations consider your body measurements, the garment's design and how its fabric behaves.

But the final decision is always yours. Prefer a relaxed fit? Or something a little more tailored? You can explore your options.

Can I try on clothing directly in the app?

Not yet — but that's coming!

For now, The Fitting Room app is where you create your personalized avatar. You can explore virtual try-on through our demo and on participating fashion brands' websites.

We're planning to bring virtual try-on directly into the app, along with plenty of other exciting features. Stay tuned!

03

FOR FASHION BRANDS

How does The Fitting Room work on our website?

The Fitting Room integrates directly into your online shopping experience, letting customers explore how garments look and fit in different sizes without leaving your product pages.

Your brand stays front and centre. We provide the technology behind the experience.

Do we need to have 3D models of our clothing?

Nope. If you already have suitable 3D garment assets, great. If not, we can create them for you.

We work with garment patterns, fabric properties and sizing information to build realistic 3D representations of your clothing.

Do shoppers need to scan themselves before trying on our products?

Not at all. Shoppers can get started immediately with a ready-made avatar, without downloading an app or creating an account.

Those who want a more personalized experience can create their own avatar through The Fitting Room app.

Can The Fitting Room help increase conversions and reduce returns?

That's exactly what we're working to help brands achieve.

By giving shoppers a better understanding of how clothing looks and fits before buying, we aim to reduce sizing uncertainty, build confidence and help customers make more informed purchasing decisions.

How do we get started?

It starts with a conversation. We'll learn about your brand, your products and what you're hoping to achieve, then walk you through the integration and garment onboarding process.

The easiest first step? Request a demo and see The Fitting Room in action.

04

THE TECHNOLOGY & FUTURE

How is The Fitting Room different from AI virtual try-on?

Most generative AI virtual try-on tools create images of how an outfit might look. We take a different approach.

The Fitting Room uses actual garment patterns, fabric properties and physics-based 3D simulation to show how clothing behaves on your body — including the differences between sizes.

It's not just about how something looks. It's about how it fits.

Why does fabric physics matter?

Because a silk blouse doesn't behave like a denim jacket.

Different fabrics stretch, bend, fold and drape differently. Our simulation takes those properties into account, helping create a more realistic picture of how a garment will fit and drape.

Can I try on any clothing I find online?

Not quite yet! Virtual try-on is available for garments that have been added to The Fitting Room's platform.

You can explore available styles in our demo, and we'll be expanding the selection as more fashion brands come on board.

Will The Fitting Room eventually offer Made-to-Fit clothing?

That's our long-term vision.

Imagine choosing a design you love, seeing how it looks and fits and having it made specifically for you — only after you've decided you want it.

We're building the technology that could help make personalized, on-demand clothing practical at scale. There's still a lot of work ahead, but we believe it could fundamentally change how fashion is made.